Frequently Asked Questions:

Is your furniture durable?

Our furniture is premium, highly durable, and crafted to last for generations. Bone and mother-of-pearl inlay pieces can last a lifetime just like fine solid timber furniture when properly cared for. The inlay is securely hand-set and sealed, ensuring it remains intact and does not come loose over time. It is perfectly suitable for everyday use, offering both functionality and elegance. With seasoned wood and quality finishing, the furniture will not crack or warp under normal conditions.

Is your furniture ethically sourced?

Our materials are ethically and responsibly sourced. The bone used in our inlay comes from bone mills as a by-product of the meat industry, ensuring no animals are harmed specifically for furniture production. Mother-of-pearl is sustainably obtained from pearl farms and the sea. We follow eco-friendly and fair-trade practices to ensure our products are both beautiful and environmentally conscious.

How do I clean bone or mother-of-pearl inlay furniture?

Cleaning bone or mother-of-pearl inlay furniture is simple, just wipe it gently with a soft, damp microfiber cloth. It does not require any special maintenance. Avoid harsh chemical cleaners on the inlay surface; regular wood cleaners are safe only for the wooden parts, not the inlay itself.

Can I customize the design or pattern?

Yes, we offer full customization options. You can choose your preferred patterns, colours, finishes, and even request modern or traditional designs, pricing may vary depending on the complexity. Custom sizes are also available to match your space perfectly. For personalized orders, please contact our team. Custom-made furniture typically takes around 12 weeks to be crafted and delivered to Australia.

Can it be used in humid climates?

Our furniture can be used comfortably in humid climates and is suitable for any space - bedrooms, living rooms, dining areas, or anywhere you would place quality wooden furniture.

How is the furniture delivered, packaged, and what happens if it arrives damaged?

Our furniture is securely packaged using corner protectors, bubble wrap, and strong cardboard to prevent damage during transit. We offer white-glove delivery, where our premium team brings the furniture inside, unpacks it, places it for you, and removes all packaging. Each item is inspected before dispatch, and during delivery our team unpacks it on-site to ensure everything is in perfect condition with your approval.

Why does bone and mother-of-pearl inlay furniture cost more than regular furniture?

Bone and mother-of-pearl inlay furniture reflects exceptional craftsmanship and attention to detail. Each piece is meticulously handmade, making it artisanal and unique, unlike mass-produced furniture that is widely available. While the price may be higher, it reflects the time, skill, and effort invested in creating a piece that is not only functional but also a lasting work of art, making it truly worth the investment.

What makes you different from other bone inlay brands in Australia or the USA?

Unlike most brands that rely on ready-made designs from artisans, we create our own unique designs in-house, specifically tailored to the tastes and style preferences of Australian customers. Our in-house design team works closely with skilled artisans, investing extra time and effort to develop pieces that reflect a modern Australian vibe. This dedication to originality and craftsmanship sets our furniture apart from mass-produced or stock designs.