Privacy Policy

 

We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

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1. Collection of Personal Information

• We may collect personal information including (but not limited to):
• Your name, email address, phone number, and postal address.
• Information you provide through contact forms, newsletter sign-ups, or service enquiries.
• Technical data such as your IP address, browser type, device details, and browsing behaviour on our website.
• Any other information you voluntarily provide to us.
• Where reasonable and practicable, we will collect personal information directly from you.

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2. Use of Personal Information

• We collect and use your personal information to:
• Provide and improve our products and services.
• Respond to your enquiries or requests.
• Send you updates, offers, or marketing communications (where you have consented).
• Understand user behaviour and improve website performance.
• Comply with our legal obligations.

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3. Disclosure of Personal Information

• We will not sell your personal information. We may disclose your information to:
• Service providers and partners who assist us in delivering our services.
• Regulators, government authorities, or law enforcement as required by law.
• Third parties with your consent.
• Some of our service providers may be located outside Australia. Where this occurs, we take reasonable steps to ensure your information is protected.

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4. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet is completely secure.

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5. Access and Correction

You may request access to the personal information we hold about you, or request corrections, by contacting us (see details below). We will respond in accordance with the Privacy Act 1988 (Cth).

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6. Cookies and Analytics

Our website uses cookies and similar technologies to enhance your browsing experience and gather analytics. You may disable cookies in your browser settings, but this may affect site functionality.

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7. Marketing and Opt-Out

We may send you marketing communications. You can opt out of these at any time by using the unsubscribe link in our emails or contacting us directly.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on this page with a revised effective date.