Returns Policy

Refund & Exchange Policy

We want you to feel confident in your purchase. Please read the details below to understand our policy on returns, exchanges, and damages.

Change of Mind

We do not offer refunds for change of mind. However, a store credit may be issued if:

• You notify us within 48 hours of receiving your item
• The item is returned unused, in original packaging, and in resaleable condition
• Return shipping is at your expense
• We strongly recommend registered post with insurance, as we are not responsible for lost or damaged returns
• Please note:
  The store credit will be issued minus the original delivery cost (including for orders with free shipping). This reflects the delivery expense already paid by arya&earth.

Exchanges

If you wish to exchange an item:

• You must notify us within 48 hours of receiving it
• The item must be returned in its original condition and packaging
• Return shipping is the customer’s responsibility
• If we approve the exchange, you will also be required to cover the redelivery cost of the new item
• Please understand that although your original order included free shipping, we incur delivery costs, and these are not covered again for exchanges.

Damaged or Faulty Items

If your item arrives damaged or faulty, please contact us within 48 hours of delivery and provide:

• Clear photos and/or videos of the damage
• A brief description of the issue

Once received, we will assess and:

• Replace the item if stock is available
• If a replacement is unavailable, issue a full refundWe’re committed to resolving issues quickly and fairly.

Important Notes

• All returns and exchanges must be approved before being sent back
• Items returned without prior approval may not be accepted or refunded
• All returned items must be in unused, original, and resaleable condition